Serve your customer, easily catch bugs, get detailed logs, and resolve issues quickly with the WidgetTrace widget.
WidgetTrace values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the terms outlined below.
We collect only the information necessary for authentication and personalization of the service. We use OAuth for authentication via GitHub and provide access via email and password. The information collected includes:
In addition to authentication information, we may automatically collect data about your use of the service, such as pages accessed, interactions, and preferences, to improve the user experience and optimize service performance.
1.3 Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to store temporary information and track user behavior on our site, aiming to deliver a more personalized experience.
Information obtained via OAuth is used internally for the following purposes:
Display on the user dashboard (name and avatar); Sending transactional notifications, such as account activity confirmations; Personalizing your experience within the platform, such as tailored recommendations and usage preferences.
Usage data is analyzed to:
We do not share your personal information with third parties, except in specific circumstances such as: Compliance with legal or regulatory requirements; Protecting our rights, property, or safety, or investigating potential violations of our Terms of Service.
3.2 Third-Party ServicesWe may employ third-party service providers to perform essential functions on our behalf, such as hosting and data processing. These providers have access to your information only to the extent necessary to perform these tasks and are contractually obligated to maintain its confidentiality.
We have implemented technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encrypting sensitive data and continuously monitoring potential vulnerabilities.
4.2 User ResponsibilityWhile we take precautions to protect your information, its security also depends on you. Please keep your access credentials secure and notify us immediately if you detect any suspicious activity in your account.
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at [contact email].
5.2 Withdrawing ConsentIf you wish to withdraw your consent for the processing of your personal data, you can do so at any time, understanding that this may affect your ability to use the service.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, the data will be securely deleted.
We reserve the right to update this Privacy Policy periodically. Any changes will be communicated to you via an update on our website, with the revised date reflected at the top of the pag
If you have any questions or concerns about this Privacy Policy or how your information is being handled, please contact us at: team@widgettrace.com.